Frequently Asked Questions

Have questions about ordering gift boxes, delivery times, or personalisation options? You’re in the right place. At Ebnolo Online Giftshop, we believe gifting should be simple, enjoyable, and stress-free, which is why we’ve answered the most common questions our customers ask. Whether you’re buying gift boxes online for a birthday, choosing personalised gift boxes for a loved one, or arranging corporate gift hampers in South Africa, our FAQ section is designed to guide you every step of the way.

From payment and delivery to customisation and care, you’ll find clear, helpful answers tailored to your gifting needs.

Still need assistance? Our friendly team is always ready to help you choose the perfect gift box or hamper for any occasion.

General Questions

Buying & Delivery

Packaging & Quality

Payments & Pricing